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LendersSecond charge

Equifinance

A London-based second-charge lender founded in 2012, lending through intermediaries and funded by bank facilities, shareholder loans and its East One securitisations.

Checked against its sources on · Public records, not a recommendation

Who the lender is

Lending company
Equifinance Limited
Companies House
07324100
FCA status
Authorised since 15 September 2016 · FRN 717913
Incorporated
23 July 2010
Registered office
East One Building, 22 Commercial Street, London E1 6LP
Website
equifinance.co.uk
Ownership
Equifinance Holdings Limited (09793629) → H Smith (ultimate controlling party, per the accounts)

What the accounts show

Figures as filed at Companies House, in pounds. Changes compare the latest year with the year before.

Equifinance Holdings Limited (group): year to 31 August 2025
Item31 Aug 202531 Aug 2024ChangeWhere
Loans to customers, net£455,723,334£364,842,238+24.9%PDF page 32 (note 14). Trade debtors due within and after one year
Impairment allowance£2,734,660£2,500,882+9.3%PDF page 36 (note 25)
Turnover (interest and fee income)£45,029,855£36,676,355+22.8%PDF page 14 (consolidated income statement)
Interest payable£39,677,885£35,202,025+12.7%PDF page 14
Profit (loss) before tax−£4,008,465−£5,666,274—PDF page 14
Net assets (liabilities)−£10,877,674−£8,490,529—PDF page 15 (consolidated balance sheet)
Average employees7264+12.5%PDF page 26 (note 6)

Source: Group accounts, filed 4 May 2026. Figures from the pages shown.

Financial Ombudsman decisions

The Ombudsman has published 16 final decisions about Equifinance Limited between 1 January 2023 and 20 October 2026. 9 were upheld in the customer’s favour, in whole or in part.

This counts decisions, not complaints. Most complaints are resolved by the lender or at an earlier stage, and the number of decisions reflects the size and age of a lender’s book as well as how it treats customers.

Decisions by what the complaint was about
ThemeDecisionsUpheld
Affordability139
Application and offer10
Deed of postponement10
Valuation10

Source: Financial Ombudsman Service decisions database. Themes assigned by the Secured Loan Index from each decision's summary of the complaint.

Every published decision in the period
DecisionDateThemeOutcome
DRN-62825917 May 2026AffordabilityUpheld
DRN-625411527 Mar 2026AffordabilityUpheld
DRN-615277818 Mar 2026AffordabilityUpheld
DRN-606565416 Jan 2026Application and offerNot upheld
DRN-577173122 Aug 2025AffordabilityUpheld
DRN-573199422 Aug 2025AffordabilityNot upheld
DRN-559245814 Aug 2025ValuationNot upheld
DRN-558387828 May 2025Deed of postponementNot upheld
DRN-538632111 Mar 2025AffordabilityUpheld
DRN-517052826 Nov 2024AffordabilityUpheld
DRN-487796923 Jul 2024AffordabilityUpheld
DRN-446945818 Mar 2024AffordabilityUpheld
DRN-450295110 Mar 2024AffordabilityUpheld
DRN-446175913 Dec 2023AffordabilityNot upheld
DRN-381516024 Jan 2023AffordabilityNot upheld
DRN-377893919 Jan 2023AffordabilityNot upheld

Source: Financial Ombudsman Service. Dates as shown in its decisions database. Searched 20 October 2026.

Published complaint figures

Equifinance does not appear in the FCA's firm-level complaints data for the second half of 2025, which lists only firms reporting 500 or more complaints in the half-year.

It does not appear in the Ombudsman's latest published complaint figures for individual businesses (July 2025 to March 2026), which cover businesses with at least 45 complaints received and resolved in the period.

Funding and recent changes

  1. Launched ECHO, a broker portal covering cases from enquiry to completion. Source

  2. Appointed Kieran Park as chief operating officer. Source

  3. Closed its second securitisation, East One 2025-1, of about £260m of second-charge loans. Source

  4. Completed its first public securitisation, East One 2024, of about £260m of second-charge loans. Source