Consumer Duty
Consumer Duty: what introducers need to keep on record
Introducers have responsibilities too. Here's what to explain to clients, what to record and how to show that a referral was appropriate.
· 2 min read
Insight
Guidance for secured lending professionals
Practical guidance for brokers, advisers and introducers working with second-charge mortgages. Clear explanations of the rules, the responsibilities involved and the issues worth discussing with clients.
Every article links to the relevant FCA guidance or other source material, so you can check the detail for yourself.
Compliance in practice
Debt consolidation: what clients need to understand
Consolidating debts may reduce monthly payments, but it can also increase the total repaid and put the home at risk. Here's how to explain the trade-offs clearly before making a referral.
· 2 min read
FCA update
Second-charge mortgages: what MCOB means for introducers
Second-charge mortgages have been covered by the FCA's mortgage conduct rules since March 2016. This guide explains what that means for referrals, client conversations and the adviser's responsibilities.
· 2 min read